FAQs

I'm ready to book my event! Do you require a deposit?

Yay! We can't wait to get started creating cookies for your event! To secure your order, full payment will be required for all orders.

How far in advance should I inquire about custom cookies for my event?

We ask that you submit your inquiry at least 4 weeks in advance.

Rush fees may apply to orders less than 7 days out.

 

Are your cookies customizable?

Absolutely! We are happy to offer design suggestions, or we can take your idea and run with it!! Please always feel free to send design inspiration along with your inquiry.

 

 

Cancellations?

We understand that life happens and we are happy to reimburse your payment up to 14 days prior to pick up date. Refunds will not be given after this time, however payment will go towards future orders.

 

 

Do you offer nut/gluten free options?

Not at this time, sorry!

 

 

Are you able to ship my order?

Not at this time, sorry!